FAQ: Romp & Roost Products Safe for Baby

Do all orders qualify for free shipping?

All orders over $49 qualify for free shipping in the United States.

A $4.99 flat-rate shipping fee applies to orders totaling less than $49 when shipping to addresses in the 48 contiguous states.

Free and flat-rate shipping is not available for residents in Alaska and Hawaii regardless of total order value.

What is CappyBug Company’s return policy?

Return shipping charges are the responsibility of the customer except in the case of an incorrect item(s) being shipped.

If, within 30 days of receipt of your item(s), you are dissatisfied with your purchase, you may return any unused and unassembled item(s) for a full refund of the merchandise value and tax. Please contact returns@rompandroost.com for a Return Merchandise Authorization (RMA) number.

Original shipping charges will not be refunded.

What products do I purchase for one baby?

1 x Nest™ Play Yard

1 x Nest ™Waterproof Fitted Sheet

1 x Hatch™ 3-1 Bassinet OR

1 x Flight™ Stroller that includes Hatch™ 3-1 Bassinet

1 x Hatch™ Bassinet Mattress and Waterproof Fitted Sheet

What products do I purchase for twins?

1 x Nest™ Play Yard

1 x Nest™ Waterproof Fitted Sheet with Divider

2 x Hatch™ 3-1 Bassinet OR

2 x Flight™ Stroller that includes Hatch™ 3-1 Bassinet

1 x Flight™ Stroller attachment to create a double stroller

2 x Hatch™ Bassinet Mattress and Waterproof Fitted Sheet

Contact Us